Customer Services

Network Design Services

Our network design experts are available extend your team and discuss specific project requirements and recommend the most cost-effective and efficient fiber optical networking solutions – whether that is adopting WDM, expanding data centers, or maximizing the use of fiber pairs using MUX/DEMUX, for example.

Learn more about our network design services >

Testing Lab

The latest fiber optical analysis equipment is available in our lab for customers to test, including WDM equipment, optical modules and MPO solutions for different customer environments, interoperability, and robustness. Need to test your project design?

Learn more about our testing lab services >

Customer Portal

Our Customer Portal provides a full overview of all our products, and is available to our customers to effectively track orders. Make sure you are signed in for up-to-date information on stock and pricing.

Visit the customer portal (login for full information) >

WDM Project Discovery

The Pro Optix team are available for project evaluation, specification, customization and installation. We can help you get the maximum performance and ROI from your project with our extensive WDM systems knowledge.

Fast Track your next WDM project with help from Pro Optix

Logistics and Delivery

Pro Optix hold a large quantity of European stock with international shipping allowing us to accommodate customers’ business delivery demands with an efficient and reliable delivery service. Our large stock holding enables us to offer many products on same-day or next-day delivery.

Up to date stock information available through our channel customer portal >

Professional Services

Pro Optix offers a portfolio of professional services that can be utilised to help with project evaluation through to project installation. We regularly are involved in feasibility studies, proof of concept pre-studies and bespoke product evaluations. These services can be tailored to your requirements.

Find out how we can help fast track your next WDM project opportunity >

Training

At Pro Optix, we believe training is essential for the development of how fiber can deliver in society. Staying abreast of evolving technologies, markets and trends will enable our all of us to recognise opportunities for improvement and efficiency.

Please talk to us about any specific training your team may require.

Due-Diligence

As well as our extensive warranties and guaranteed compatibility, we are committed to delivering products and solutions that are highly evaluated and tested by our team of specialists. Working closely with technology partners we ensure products utilise the highest levels of componentry, and are vigorously tested for reliability and performance.

Ask a Pro Optix team member for our quality certifications and warranty documents.

Channel Partner Selection Support

Although we work with enterprise and private organisations, we operate a channel based sales structure. We will collaborate with you on project information, then work with you to align the correct channel partner to your needs dependant on region and the type of project.

Calculate Your Optical Power Budget >